Policy

CONTACT

For all inquiries, please fill out the contact form on the CONTACT page of our website. These emails are sent to [email protected]. All emails will be responded to within 48 hours.

For response within 24 hours, please send a direct message to @kleopatrakollections on instagram.

WAIT TIMES

All wigs are custom made and take 7 business days to create.

Wigs with custom colouring take 10 business days to create.

SHIPPING

Pickup - FREE

Delivery (within Alberta) - 1-2 business days - $15

Delivery (within Canada) - 4-8 business days - $25

Delivery (United States) - 7-12 business days - $39

RETURNS

All wigs are custom made. Due to such, we currently do no accept returns.

All sales are FINAL.